

General Information
The Haven is a small independent music venue in Pomona, CA.
Standing Capacity: 125.
Ages: Always All Ages. Children twelve and under may enter for free and do not need a ticket.
Tickets: To purchase tickets, see Shows. Tickets are available at the Box Office on the night of the show unless specified as sold out. The venue accepts cash, Zelle, Venmo, and Apple Cash. Credit/Debit is only accepted online. If you have an issue with your online tickets, please reach out.
Refund Policy: All sales are final, and tickets are nonrefundable unless the show is canceled. If you cannot attend, we suggest selling your tickets or giving them to a friend. The Haven is not responsible for any third-party transactions.
Restrictions: Absolutely no moshing, stage diving, crowd surfing, circle pits, hardcore dancing, crowd killing, or any other form of physical activity. The following items are prohibited from the venue: gum, stickers, markers, tags, beaded jewelry, backpacks or large bags, chains, inflatables or balloons, drugs, tobacco, vapes, alcohol, or weapons of any kind.
Entry & Seating: Please have your tickets ready upon entry. Bags will be checked, and pockets must be emptied before entry. Restricted items are not permitted on the premises and must be returned to your vehicle. A wristband delivered by our staff must be worn for each entry. There are re-entries; your wristband is your admission. Limited seating is available on a first-come, first-served basis. For accessible entry or any other ADA needs, please ask one of our staff members.
Bookings & Inquiries: For bookings and any other questions or concerns, contact us by email at booking@thehavenpomona.com.
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See you at the show!

Artist Information
Load In: One hour before the doors are open to the public.
Please keep the back door closed at all times when not loading.
Check-In: The front on 2nd Street for your wristbands and further instructions on load-in.
Agreement: Please sign the Entertainment Agreement and return it to booking@thehavenpomona.com or the Box Office Manager before entering the premises and performing.
Pick-Up: If you left equipment behind, please schedule a pick-up with our Production Manager.

Green Room
Upon availability, The Haven offers a private Green Room for its artists performing on the night of the show. The Green Room includes a dressing room, shower, bathroom, and full kitchen.




Agreement Forms
All parties, including but not limited to any artists, bands, acts, agents, promoters, vendors, or other entities contracting with The Haven, must sign an agreement form to confirm the terms and conditions of business. Please review, sign, and return the form(s) before the event via email or text.